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Customer Reviews
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Product Details
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Seller Guarantees
- Description
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy. Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (205)All
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By Rega Jones
Verified -
Oh my god the hair is still good quality it didnt have any smell And no shedding ,I do recommend it to anyone thats a beginner.Thank you for a great first time experience. Highly recommend! will buy it again thanks
2
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By Bethany Adebowale
Verified -
I absolutely LOVE this wig! I have received so many compliments about this beautiful hair. I would definitely recommend this wig, because it is true to length and very soft! Will buy it again!
2
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By Kevin McCauley
Verified -
this wig is so beautiful.It’s soft true to length and the color is perfect and beauty.It didn’t have a smell and it was so soft and is real hair.I’ve had it for almost a month and it’s in great condition.This is defiantly a top wig. Don’t wait just buy now
2
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By Akeema Bryan
Verified -
I was a skeptic when I thought about ordering it but I’m glad it did.Very soft. I got it for a wedding I was in and it washed great! Will be buying more hair. The seller was very nice and communicated in a timely manner! Thank you!!
2
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By Amanda Small
Verified -
So soft I got a 16inch and I love!! The lace is a light lace so it's good and it doesn't go back that far so keep that in mind as well. Would get if I were you!! Came very fast too.
2
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By Delanie Jackson
Verified -
REAL REVIEW‼️I was so scared to order this hair because of some of the reviews but i took a risk and it was worth it I love this hair so far it's very soft,it's true to length I got a 20in The seller was very nice and sent me instructions on how to care for the hair also.
2
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By Katherine Garrido
Verified -
I'll say that it's actually some very very good hair. Like I'm not getting too much shedding, its soft, no tangling, it can take product. I definitely recommend this hair and it might be my new favorite.
2
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By Michelle
Verified -
Im really happy.. Looks good even thaugh i havnt fixe it yet
2
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By Belin
Verified -
This hair looks way better in person. Worth the pay. I bleached the hair & the texture still stayed the same
2
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By Trenesha Allen
Verified -
Really love the quality of this hair,the shipping came so fast and the sellers were very nice and communicated well it’s so soft plus when washing it it never tangles or shreds. I’ve also dyed it too an it didn’t become stuff or hard. Would 100% recommend it to first time buyers who are unsure of what to buy . Will be purchasing hair again from this company very soon.❤️❤️
2
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By Venies Wiltshire
Verified -
This hair is absolutely AMAZING!!! It's so thick and soft. I can't wait to have it installed. You can't beat this hair for this price !!!!The hair is full of life. I went to a party with it after I washed & dried it it was good as new. I definitely recommend this wig!!
3
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By cheree Laguerre
Verified -
Customer service was impeccable, seller was easy to reach & replied very quickly. Laced was melted very well and was giving scalppp !! Hair was true to length would most definitely order again
2
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By Joy Ukadike
Verified -
I loved the hair quality. It was soft and doesn’t shed. Definitely value for your money !! I definitely will be buying again and the communication with the company is fast and they are friendly.
2
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By Jelisa Dawkins
Verified -
I love this piece! Hair is soft and I have not noticed any shedding so far. I'm glad I made this purchase. It came with a cap and lashes as well.
2
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By Cydni johnson
Verified -
I love this wig, she is so cute. It came pre plucked, the hairline was so good. I didn’t have to do much plucking. My wig was 24 inches. It was true to length. I got so compliments. Will definitely be back for more wigs.
2
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By Delena Jones
Verified -
The hair came on time. The quality is excellent. It has no smell and very soft. The seller was very polite and kept me updated throughout the whole process✨
1
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By Mia Smith
Verified -
The hair is extremely soft with surprisingly very little shedding. The parting space is absolutely perfect. And the knotssss, they’re so small. It’s honestly a great purchase. I’ve gotten so many compliments
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By Latresha holman
Verified -
The hair is very soft and the length is accurate. Good seller. Thank you very much for your communication. I feel confident by the very high quality pictures. How important this is to women. It is recommended not to think about buying directly. thanks again
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By Michelle Ogunsuyi
Verified -
This wig is actually amazing, it really is good quality hair. It has no smell it's so soft and looks exactly as described. The sellers communication was 100% the best I've ever had. They updated me every time the hair had reached a new point in shipping and were really nice about it. They also kept reminding me that if I had any questions about the hair or teaching I could freely ask them and they would respond. This is definitely my new go to seller and would highly recommend for anyone. The hair took 5 days to arrive to me, and came with correct length as well as , no smell.
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By tierra lucas
Verified -
his hair was really good and the lace blended perfectly Im on my second install and the hair is still soft, it does shed quite a bit but that’s all hair I would definitely order again and my sister seen how good it was and placed an order too!!
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By Jessica Carr
Verified -
Good!I love this wig, it is very soft, does not tangle, and has the right length,hair is long,I really like it. Lace is very nice. This hairstyle is absolutely stunning and I definitely recommend 100! ! After washing, it does not fall off. This seller is really good, recommend this store
1
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By Mia Odum
Verified -
I am really satisfied an impressed with this wig hair it is very soft. when I received my wig the packaging was super nice wig smelled brand new it came with a wig cap and lashes will definitely be ordering more hair with them .
1
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By Komommoh Oyebode
Verified -
It's been about a week since I've installed the wig and it has been holding up beautifully! The hair feels wayyy more of quality than previous wigs I've bought from other companies online. I will definitely be purchasing again:)
1
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By Isata barrie
Verified -
I received the item very quickly, within 3 days. The seller was friendly and communicated well.The hair is exactly the same as described.The hair is soft and the wavy pattern is beautiful and the packaging is great. no complaints. Hair is true length. I recommend 1000%
5
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By Amy Smith
Verified -
Love the hair. Great product. It is true length. Hair is soft and amazing! Easy to style. There is no shedding what so ever!! I loved it , The wig fit perfect for me! I’m definitely ordering again
3
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By Karen Kabangu
Verified -
This is a good wig. It's soft and it doesn't shed much at all. It's nice and thick and healthy looking. The lace melted right into my skin and this hair be flowing in the wind okayy lol. Go ahead and get you one of these it's definitely worth the money.
5
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By Tashonna Douglas
Verified -
This seller was really nice. They gave me shipping information every step of the way and messaged me when I got it. The hair itself is really nice and soft. It's easy to wear and looks beautiful.
4
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By Paula Bailey
Verified -
I purchased this wig for my birthday and the hair came in time and nicely packed along with a cap and eyelashes. The hair had no shedding honestly and it looked amazing and felt amazing especially the price was amazing. I highly recommend the vendor
4
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By BRANDY SMITH
Verified -
LOVE LOVE LOVE Really fast delivery the package arrived in 4 days Im so impressed The quality of the hair is amazing, it didnt have a funny smel ltrue to length & super soft as well and the lace was pre-plucked and easy to melt. I'm generally a happy customer...Communication with the vendor was lovely she kept me updated with every step...Highly recommended.
4
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By Amiyah Lewis
Verified -
I absolutely LOVE LOVE LOVE what I received !!! It was definitely everything I expected & more. Communication with seller was great! I explained to her I needed it FAST and she made it happen… Definitely will recommend & will shop again.. thank you!
4
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
88
Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
61
Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q Is this an hd lace and will you be able to customize it to a small cap size for me when i order ?
A By *****
The only size of 360 lace wigs is medium cap size (head circumference: 22.5 inch), which is suitable for more than 95% customers. There has the adjustable band on each wig, you can adjust the wig based on your head size. Besides, this 360 wig is regular Swiss lace, not the HD lace.
1
Q Do you have small wig caps. Average size is too big for my head
A By *****
WIGGINS just can customize the medium cap size for the 360 wig.
1
Q Can you add a band to this wig to be more secure?
A By *****
You can contact Wiggins customer service, they'll help you add a head to your wig
0
Q Do you have jet blank wig in this style?
A By *****
No，but we can customize it for you according to your request.
0
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