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Customer Reviews
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Product Details
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Seller Guarantees
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Wiggins Guarantee
Your hair, our commission. At Wiggins, our hair products prioritize beauty, fashion, and safety. Third-party tested for hair, body, and environmental safety, they exceed standards through rigorous production. We commit to your best shopping experience. Your orders typically arrive within 2-7 working days. Not satisfied? No worries, We offer a 30-day return/exchange policy(Please note: Free returns apply to U.S. addresses only). Just enjoy your shopping trip at Wiggins!
Shipping Info
Processing Time
The order will be processed within 24 hours if in stock, it will take several days if it is customized product. If you have any questions about the processing time of your order, please contact us at: tg@wigginshair.com.
Shipping Methods
We have warehouses in the U.S. and China, offering Free Worldwide Shipping. Orders are shipped from the nearest or fastest location, while customized items are dispatched from China.
US Order : USPS /FedEx 2Day
Non- US Order : Fedex/DHL/ GES/DPD/YunExpress /Aramex, etc.
Payment Methods
Contact Us
If you have any concern with your purchase, please feel free to contact us via tg@wigginshair.com or What's app /iMessage +86 13673651724. Our team is here for you 6 days a week, and we'll get back to you within 24 hours.
Customer Service
Order Cancellation / Modification
Before your item(s) shipped, you can contact us to cancel or modify your order.
Exclusive Perk
Free gifts comes with your every order, and also we will provide a special gift with your order in your important moment like birthday, graduation, wedding,etc.
Customized Services
Your Vision, Our Craft.
Provide us with a color, style, or simply a picture, and we'll customize a unique wig for you.We can even personalize every detail — from your brand logo and labels to the packaging design. Ready to bring your idea to life? Get in touch with us today!30-Day Worry-Free Return
Return/ Exchange Process
This item can be returned for a refund or exchange as long as the hair is in its original state within 30 days of receipt.
Note: For a return or exchange, your item must be completely unused and in its original condition: hair uncut, unbleached, original color ,lace no cutting or trimming, etc.
As these are personal items worn directly against the scalp, hygiene and safety are our top priority. Therefore, we cannot accept returns on used items.Return For Refund
Return For Replacement
Simply email tg@wigginshair.com with your order number and the new item you'd like. We'll provide detailed instructions and a return address. Once your return is received and approved, we'll ship your new item.
Return Shipping Fee
Refund Processing Time
Refunds will be processed within 24 hours after your return is received and approved, and will be issued via the original payment method within 1-6 business days. Processing times may vary depending on the payment method.
Note:
1.If you paid with your PayPal balance, refunds are typically credited instantly once approved.
2.If the card used for payment has expired, please contact your card issuer for assistance.
3.For any questions regarding returns or refunds, please reach out to our customer service team. - Reviews
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5 out of 5Write a reviewReviews (76)All
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By Chelsea Mohren
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So happy to receive my product, the very precise description. hair is soft and full, true to length and did not shed.The seller also kept me informed throughout the process, great service indeed. I recommend this store.
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By Mary Wakunguma
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Very pretty, just need a lite shampoo and conditioner but with those small touches you can create a beautiful natural look. It just looks just like my own hair!! I am very satisfied with this and I highly recommend!!
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By RoDanna Farrell
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The hair is so soft, and the curls just what I expected. It was my first time buying from this company and im very satisfied with the hair no smell , fast shipping and good communication with the seller. I will be ordering again, great store I give it 5 stars ⭐️⭐️⭐️⭐️⭐️
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By DeidreI Mitchell
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PERFECT ! The hair is soft, and lace is so thin and melt well!! The seller is so friendly you can ask question ! It takes about 4 days for me to receive it. I RECOMMEND IT !!!
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By Keisha Johnson
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I love this hair closure so much, I can’t even lie ... it’s so soft and exactly what I wanted ... I will definitely be buying more from this seller.. and the communication was amazing . Any issues I had they managed to resolve any issues I had. l will definitely buy again
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By lashai bell
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Absolutely love this hair and completely reccomend from the curls to the fullness I love this hair the lace is thin which is good because when I sewed it into a wig it’s gonna guarantee I have a good melt.
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By Retanya Bennett
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I LOVEEE this hair. It didn’t have a smell to it. The hair was still very soft and easily managed after washing. It looked better than my own natural hair. I am very satisfied with my frontal!
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By Brianna Flowers
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The hair is amazing, came on time, had no bad smell wile received it. Blended great with my own hair perfectly! communication with the seller also very nice! will definitely be ordering more
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By Jessica Mitchell
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So far I love this hair I received it earlier than expected the seller kept in contact I ordered my bundles separately and they made sure they were shipped together !Hair is soft and beautiful and what I expected I will post pictures when I put it in
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By reconesia champion
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Hair came super quickly! Nice quality initially; soft, no odor. It blends extremely well with my bundles ! Love it! My hairdresser was impressed by the quality of the hair !
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By Destiny Dantzler
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Omg this hair isss sooooo amazing! very fast shipping and nice hair! this was my birthday hair and I sewed it into a wig, absolutely loved it!Highly recommend
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By RoDanna Farrell
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The hair is so soft, and the curls just what I expected. It was my first time buying from this company and im very satisfied with the hair no smell , fast shipping and good communication with the seller. I will be ordering again, great store I give it 5 stars ⭐️⭐️⭐️⭐️⭐️
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By DeidreI Mitchell
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PERFECT ! The hair is soft, and lace is so thin and melt well!! The seller is so friendly you can ask question ! It takes about 4 days for me to receive it. I RECOMMEND IT !!!
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By Keisha Johnson
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I love this hair closure so much, I can’t even lie ... it’s so soft and exactly what I wanted ... I will definitely be buying more from this seller.. and the communication was amazing . Any issues I had they managed to resolve any issues I had. l will definitely buy again
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By lashai bell
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Absolutely love this hair and completely reccomend from the curls to the fullness I love this hair the lace is thin which is good because when I sewed it into a wig it’s gonna guarantee I have a good melt.
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By Retanya Bennett
Verified -
I LOVEEE this hair. It didn’t have a smell to it. The hair was still very soft and easily managed after washing. It looked better than my own natural hair. I am very satisfied with my frontal!
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By Brianna Flowers
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The hair is amazing, came on time, had no bad smell wile received it. Blended great with my own hair perfectly! communication with the seller also very nice! will definitely be ordering more
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By Jessica Mitchell
Verified -
So far I love this hair I received it earlier than expected the seller kept in contact I ordered my bundles separately and they made sure they were shipped together !Hair is soft and beautiful and what I expected I will post pictures when I put it in
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By reconesia champion
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Hair came super quickly! Nice quality initially; soft, no odor. It blends extremely well with my bundles ! Love it! My hairdresser was impressed by the quality of the hair !
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By kennisha anderson
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This is my favorite hair store!its so beautiful especially the texture it is everything!!! I have been purchasing this kinky straight bundles from this store last time. he seller was very good at communicating i received it really fast.I hope you can always maintain the quality, and I will keep buying
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By Kinky Love
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I absolutely love this Frontal, however, it dude take longer than I'm used to it taking... But anyway, I purchased a 20 inch kinky straight frontal. In the natural color I bought it so that I could dye it and when I tell you it took beautifully! The hair is still soft beautiful it’s not harsh and it doesn’t tangle still manageable I love love love love this hair. I also previously purchased 30 inches Kinky Straight a while ago actually to be honest a year ago I am still wearing it and it still amazing as well!
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Q&A
Q Is this hair human hair?
A By *****
Yes, all hair is 100% unprocessed virgin human hair.
183
Q Can I color the hair to different color?
A By *****
Yes, it only could be bleached to #27 color, it couldn’t be bleached to lighter color.
128
Q What is the characteristics of HD lace?
A By *****
HD Lace is lighter and thinner, match all skins.
103
Q Can I use installment payments?
A By *****
Yes, you could choose it.
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Q Can I sleep with my hair?
A By *****
Yes, to prevent tangle, it's better to wear a satin bonnet when sleeping.
79
Q How many times should I wash my wig/bundles?
A By *****
You’d better wash and condition your hair twice a week.
75
Q Can I get some free gifts?
A By *****
Yes, I placed several orders and received many gifts, and I also like them very much.
71
Q Can I restyle the hair?
A By *****
Of course you can make any styles as you want.
65
Q How long can I received it?
A By *****
The processing time is different for different wigs, you can check the product description for more details, or you can contact customer service.
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Q Can I pay it by card?
A By *****
Yes, you could use the debit card or the credit card.
58
Q Hello, I am light skin black woman, is there option for light brown lace or transparent. dark brown will show on my skin.
A By *****
They have the light brown, transparent lace and HDlace for you. The HD lace matches all the skins, top quality transparent swiss lace. You can also contact with Wiggins Hair Service to ask more detaisl.
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Q If I were to apply heat/straighten it, can the texture of the hair change to a bone straight look? For example, would it look like silk pressed hair?
A By *****
Yes, it can be straighted and exchanged to straight texture. Pls pay attention to the temperature when do that. Contact Wiggins Hair customer service to ask more.
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